.ss-chat{--ss-navy:#10314b;--ss-teal:#008c97;--ss-teal-dark:#00737c;--ss-ink:#17364b;--ss-muted:#667b89;--ss-bg:#f4f8fa;position:fixed;right:22px;bottom:22px;z-index:9999;font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ss-ink)}
.ss-chat *{box-sizing:border-box}.ss-chat button,.ss-chat input,.ss-chat select,.ss-chat textarea{font:inherit}
.ss-chat__launcher{display:flex;align-items:center;gap:10px;border:0;border-radius:999px;padding:14px 18px;background:var(--ss-teal);color:#fff;font-weight:800;box-shadow:0 14px 35px rgba(12,68,83,.28);cursor:pointer;transition:transform .2s,background .2s}
.ss-chat__launcher:hover{background:var(--ss-teal-dark);transform:translateY(-2px)}.ss-chat__launcher.is-hidden{display:none}.ss-chat__launcher svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.ss-chat__panel{width:min(390px,calc(100vw - 28px));height:min(650px,calc(100vh - 34px));overflow:hidden;border:1px solid #d6e2e8;border-radius:24px;background:#fff;box-shadow:0 24px 70px rgba(12,45,65,.28)}
.ss-chat__header{height:76px;display:flex;align-items:center;justify-content:space-between;padding:16px 18px;background:linear-gradient(135deg,var(--ss-navy),#155b70);color:#fff}.ss-chat__header strong{display:block;font-size:1.08rem}.ss-chat__header span{display:flex;align-items:center;gap:7px;margin-top:4px;color:#cfe5ea;font-size:.8rem}.ss-chat__header i{width:8px;height:8px;border-radius:50%;background:#36d399;box-shadow:0 0 0 4px rgba(54,211,153,.15)}
.ss-chat__close{width:38px;height:38px;border:0;border-radius:12px;background:rgba(255,255,255,.12);color:#fff;font-size:1.65rem;line-height:1;cursor:pointer}
.ss-chat__welcome{height:calc(100% - 76px);overflow:auto;padding:26px 22px;background:var(--ss-bg)}.ss-chat__welcome h2{margin:0 0 8px;font-size:1.7rem;color:var(--ss-navy)}.ss-chat__welcome>p{margin:0 0 22px;color:var(--ss-muted);line-height:1.55}
.ss-chat__start-form{display:grid;gap:15px;padding:20px;border:1px solid #dce7eb;border-radius:20px;background:#fff}.ss-chat__start-form label{display:grid;gap:7px;font-size:.87rem;font-weight:750}.ss-chat__start-form small{font-weight:500;color:var(--ss-muted)}.ss-chat__start-form input,.ss-chat__start-form select{width:100%;border:1px solid #b9cad2;border-radius:12px;padding:11px 12px;background:#fff;color:var(--ss-ink)}.ss-chat__start-form input:focus,.ss-chat__start-form select:focus,.ss-chat__message-form textarea:focus{outline:3px solid rgba(0,140,151,.16);border-color:var(--ss-teal)}
.ss-chat__start-form .ss-chat__consent{grid-template-columns:18px 1fr;align-items:start;font-size:.78rem;font-weight:500;line-height:1.4;color:var(--ss-muted)}.ss-chat__consent input{width:17px;height:17px;margin:1px 0 0}.ss-chat__start-form button{border:0;border-radius:12px;padding:12px 15px;background:var(--ss-teal);color:#fff;font-weight:800;cursor:pointer}.ss-chat__start-form button:disabled{opacity:.65}.ss-chat__error{margin:0;color:#b42318;font-size:.82rem}
.ss-chat__conversation{height:calc(100% - 76px);background:var(--ss-bg)}.ss-chat__messages{height:calc(100% - 86px);overflow:auto;padding:18px;scroll-behavior:smooth}.ss-chat__message{width:fit-content;max-width:86%;margin:0 0 11px;padding:10px 13px;border-radius:15px;background:#fff;box-shadow:0 4px 13px rgba(21,57,75,.07)}.ss-chat__message p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.45}.ss-chat__message strong{display:block;margin-bottom:3px;color:var(--ss-teal-dark);font-size:.75rem}.ss-chat__message--visitor{margin-left:auto;border-bottom-right-radius:4px;background:var(--ss-teal);color:#fff}.ss-chat__message--visitor p{color:#fff!important}.ss-chat__message--admin{border-bottom-left-radius:4px}.ss-chat__message--admin p{color:var(--ss-ink)!important}.ss-chat__message--system{margin-inline:auto;background:#e8f0f3;color:var(--ss-muted);font-size:.8rem}.ss-chat__message--system p{color:var(--ss-muted)!important}
.ss-chat__status{position:absolute;right:74px;bottom:63px;color:var(--ss-muted);font-size:.72rem}.ss-chat__message-form{height:86px;display:grid;grid-template-columns:1fr 46px;align-items:end;gap:9px;padding:13px;background:#fff;border-top:1px solid #dde7eb}.ss-chat__message-form textarea{min-height:46px;max-height:100px;resize:none;border:1px solid #bbcbd2;border-radius:14px;padding:12px;color:var(--ss-ink)}.ss-chat__message-form button{display:grid;width:46px;height:46px;place-items:center;border:0;border-radius:14px;background:var(--ss-teal);color:#fff;cursor:pointer}.ss-chat__message-form button:disabled{opacity:.55}.ss-chat__message-form svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.ss-chat__visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:520px){.ss-chat{right:14px;bottom:14px}.ss-chat__panel{width:calc(100vw - 28px);height:calc(100dvh - 28px);border-radius:20px}.ss-chat__launcher span{display:none}.ss-chat__launcher{width:56px;height:56px;justify-content:center;padding:0}}
@media(prefers-reduced-motion:reduce){.ss-chat__launcher,.ss-chat__messages{transition:none;scroll-behavior:auto}}